

BB9 connects to your CRM and pulls in all inbound messages. When a lead reaches out, they get replies directly on that platform.

The follow up agent works when humans forget. It knows when to wait, when to nudge, and when to revive cold leads without sounding robotic.

Agents can follow a strict script or run a flexible, intent-driven conversation. We configure it to your process, then refine it based on what actually converts.

Instant replies feel fake and kill conversions. BB9’s agents use natural timing, varied phrasing, and memory so conversations feel human, not awkward.

Most chatbots use "one long prompt" which confuses AI models. BB9 is a swarm of focused agents with clear instructions, so conversations stay on track.

When a lead is ready, BB9 suggests the right next step and hands clean context to your team—plus reporting on what’s actually working.


High intent leads that need conversation, not sales pressure.

Trials, assessments and followups that don’t get missed.

Speed and follow-up when customers are shopping competitors.

Filter real jobs from noise and route the right next step.

Nurture shoppers until timing, budget and intent align.

Qualify serious inquiries before your team gets involved.

Educate inbound leads and keep long decisions moving towards a deal.

Support-driven inquiries where trust, timing and follow-up matter.
“We spent $2.8k on ads and generated 335 leads, over 70 applications, and 54 calls booked. There are calls happening now that simply wouldn’t have happened without BB9.”
Jake Roper - Roper Marketing (Agency)
“Having BB9 keep tabs and assess the best time to reach out is impressive. I actually catch myself thinking ‘what would BB9 do?’ before replying now.”
John Nicholas - CC360 (Software)
“It’s saving me hours every month, and the quality of the calls is getting better over time. We’ve definitely had closes from it as well.”
Michelle Rogers - wellthywoman.co (Health)
“BB9 set four appointments this weekend from ads. This used to keep me up, toting my iPad around all weekend, but now it just runs.”
Robin Reed - Good Men Project (Author & Coach)
An AI DM setter is software that uses LLMs to handle inbound DMs, qualify leads, and move qualified prospects to a booked appointment through multi-turn conversation.
Not if you use official tools. Meta explicitly allows automation via the Official Instagram Graph API. Tools like BB9 operate strictly within this framework, adhering to message limits and time windows. As a general rule, we recommend avoiding any tool that scrapes data or simulates clicks.
Yes - ManyChat or GoHighLevel automations allow you to open a conversation in the inbox and send a message automatically.
Chatbots follow fixed flows. An AI DM setter can handle non-linear replies, objections, and long messages while continuing qualification and booking logic.